Have you ever wanted to be part of a nationwide networking system? Do you enjoy working with people? You came across the right opportunity! We are looking for a Customer Service Administrator for a transport company right here in Berks County. If this is an opportunity you want to take advantage of, keep reading for more details!

Customer Service Administrator Responsibilities

• Multitask with multiple systems while interacting with customers over the phone.
• Preventive Maintenance Scheduling -- Determine most efficient service to match the shop requirements with customers.
• Navigate how to best level load the PM work schedule for service locations.
• Customer contact setup - Required research based on requests/inquiries from customers, sales dept., district staff, etc.
• Maintain contact with all customers by using clear email failures and/or fax number failures and obtain/update system with accurate contact information.

Customer Service Administrator Qualifications

• 3 years of customer service experience (call center, bank, receptionist, dealership esc.).
• Strong telephone communication and organization skills.
• Ability and desire to both learn and update trucking industry terminology.
• Capacity to utilize and learn multiple data systems to provide solutions to customer inquiries.
• Flexibility with schedule hours depending on servicing locations.

Benefits

• Health Insurance
• Paid Vacations
• Competitive Pay Rates
• Weekly Pay
• And more!!!

As constructed, this would be a short-term role (about 6-8 weeks). However, for the right candidate we are open to creating a permanent position.

Don't wait to take advantage of this opportunity! Apply today and we will be in touch with next steps.