About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

We’re Hiring for a Customer Service Representative in Vallejo, CA!

Transdev is proud to offer:

• $18.00/hour

• Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.

• Paid time off & vacation.

Responsibilities:

• Address customer’s questions and concerns in a courteous manner

• Sell Transit passes for various transportation fares.

• Run reports and maintain information in an Excel spreadsheet.

• Handle cash

• Generating reports as needed

• Encouraging compliance with company policies and procedures

• Maintaining accurate, orderly and up to date records for all administrative tasks.

• Encouraging compliance with company policies and procedures

• Performing various administrative tasks

Qualifications:

• High School graduate or equivalent

• Customer service experience required.

• Sales and cash handling experience required.

• Excellent oral communication skills to respond and present professionally to callers and visitors.

• Demonstrated ability to handle a wide range of demanding inquiries effectively and diplomatically from a variety of internal and external sources.

• Strong interpersonal skills and excellent written and oral communication skills required.

• Critical thinking and problem-solving skills are also required.

• Excellent oral and written communication skills with excellent interpersonal skills

• Computer literacy, preferably in word processing and spreadsheets,

• Prioritization, organization, coordination and time management skills to coordinate and prioritize multiple tasks.

• Bilingual English/Spanish a plus

• Must be able to work flexible hours.

SPECIAL CONDITIONS

• Positions in this classification are considered safety sensitive under Federal Transit Administration (FTA) drug and alcohol regulations.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

The above responsibilities and requirements describe the general nature and level of work of this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Any physical demands described represent those required to successfully perform the essential functions of this position. Applicants with disabilities may request reasonable accommodation.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: Customer Service

Job Type: Full Time

Req ID: 904

Pay Group: 7XY

Cost Center: 590

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.