Manager - Residential Services - Trillium

• Department: Supported Residential - CTP

• Entity: Peoria Service Area

• Job Category: Mental Health

• Employment Type: Full - Time

• Job ID: 42232

• Experience Required: 3 - 5 Years

• Education Required: Bachelors Degree

• Shift: Day

• Location: Peoria, IL

• Usual Schedule: M-F, 7-3:30P

• On Call Requirements: Yes

• Work Location: Trillium - TLC Residential

• Secondary Job Category: Management

• Weekend Requirements: As Needed

• Holiday Requirements: As Needed

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  Position Summary:

  The Residential Manager is responsible for assisting in the administration and oversight of daily operations at all residential locations designed for adults with chronic mental illness. Additionally, the Manager provides supervision and support to both residential staff and consumers in the residential programs.

  Qualifications:

  EDUCATIONAL REQUIREMENTS

• Bachelor's Degree in behavioral health care or allied fields.

  EXPERIENCE REQUIREMENTS

• (4) Four years of experience in healthcare or mental health services.

  ADDITIONAL REQUIREMENTS

• Use of usual and customary equipment used to perform essential functions of the position.

  SKILLS AND KNOWLEDGE

• Good verbal and written communication skills.

• Computer skills

• Collaboration skills

• Strong analytical thinking and ability to handle multiple tasks concurrently.

• Excellent customer service skills

• Compassion and empathy

• Ability to appropriately manage and resolve issues.

• Ability to plan, organize and direct the activities of others.

• Ability to solve problems independently.

• Ability to motivate others as individuals and as a group.

• Demonstrates courteous, respectful and caring behavior towards clients, family members, staff, and outside contacts.

• Knowledge and adherence to HIPAA and other state and federal laws and regulations.

  Essential Functions:

• Program Oversight and Administration

• Plans and developments of comprehensive residential services, budgets, policies and standards.

• Works effectively as a key member of an interdisciplinary leadership team.

• Assists Manager in ensuring expenses meet budget and assists in securing funding for residential services whenever possible.

• Assists Manager in ensuring all agency and governmental regulations for residential services are met.

• With the manager, regularly inspects the living environment at residential sites for compliance with health and safety requirements.

• Works with other agency departments to ensure residential sites are properly maintained.

• Works with Manager to ensure all consumer medications are properly ordered, stored, and observed.

• Works with Manager to develop and implement residential programming.

• Works with manager to develop menus and purchase food items for selected residential sites.

• Assists in the oversight and approval of transportation as needed.

• Assists Manager with providing evening and weekend on-call availability for crises and staff support at all residential sites

• Staff Support and Supervision

• Assists Manager with the hiring, orientation, training, evaluating and supervision of residential staff.

• Helps develop and implement staff schedules

• Assure all sites have proper coverage according to shift needs

• Completes necessary consumer functions, such as dietary, housekeeping, dispensing of medications, etc.

• Assists with promoting staff compliance with productivity standards

• Ensures accurate paperwork submission is completed in a timely manner.

• Consumer Support and Supervision

• Oversees and provides case management/ skills training/ recovery services to residential consumers.

• Coordinates residential consumers' medical needs with case management/nursing staff.

• Provides assessment and clinical documentation.

• Responds appropriately to consumer crises.

  We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.