ABOUT THE ROLE

Location: Saginaw, Michigan (On Site)

As a part-time Call Center Agent (CSR) at Morley in Saginaw, Michigan, you'll: 

• Lend a helpful hand and empathic ear to customers with general questions about their health insurance plans 
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

*Why Apply *

This is a great opportunity for you if you're a senior, retiree, student or parent looking to earn extra income on your own time!? 

*Schedules are flexible around your work, school or family obligations.? *

You'll?be equipped with paid training and phone scripts to ensure you are completely comfortable and ready to provide excellent customer service. 

*Location *

This is an on-site position in Saginaw, Michigan. You'll work in a friendly, casual environment at our corporate office in Saginaw Township, close to shopping and restaurants. You'll also have access to our free on-site workout facility and enjoy perks such as tickets to local events. 

*Questions Before You Apply? *

Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com{target="_blank" rel="noopener"} | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).

SKILLS FOR SUCCESS

• Excellent communication skills (spoken and written)
• Computer navigation and basic typing skills

Eligibility Requirements

• High school diploma or equivalent
• Six or more months of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
• Required to work on site in Saginaw, Michigan, daily
• Able to work 24-30 hours per week and attend training
  • Center's hours of operation: 8:30 a.m. - 8 p.m. Monday through Friday (no weekends!)
  • Flexible work schedules
• Must be able to stick to the schedule reliably, as some queues are time sensitive

NOTICES: Morley utilizes E-Verify ( https://bit.ly/MorleyEverify{target="blank" rel="noopener"}) during onboarding for all hires. Learn about your right to work: https://bit.ly/MorleyRightToWork{target="blank" rel="noopener"}. Privacy policy: . CCPA Notice (California applicants): . Contact talentacquisition@morleynet.com{target="_blank" rel="noopener"} if you need reasonable accommodation to apply or interview. 

*WHY JOIN OUR MORLEY FAMILY *

Employment value is the combination of competitive pay, health benefits & other benefits we provide?-- your total compensation package. 

*Benefits *

Health and wellness: Medical & prescription coverage (free annual physicals), dental &