McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Job title: Sr. Director, IT Support and Operational Excellence

CURRENT NEED

We are seeking an experienced and accountable leader to serve as the Senior Director of IT Applications and Solutions support for our Distribution Center Operations. This role will be pivotal in driving operational efficiency and excellence through the strategic management of IT platform, applications, systems and solutions that support our distribution centers.

Critical Skills

• Strong leadership experience with a focus on operational excellence
• Expertise in IT on areas of Warehouse Control Systems and Warehouse Management Systems
• Efficient and effective troubleshooting skills in a high-pressure environment
• Ability to perform detailed root cause analysis
• Understanding of networking concepts such as DNS, DHCP, HTTP, TCP/IP protocols and client-server applications
• Strong troubleshooting skills of integrated multi-tiered systems and applications

Additional Skills

• Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, internal customers, management, contractors and vendors.
• PLC Knowledge and support
• Knowledge of cyber security threats, vulnerabilities and mitigation tactics
• Ability to explain complex IT concepts in simple terms
• Ability to manage high priority projects

Position Description:

Leadership and Strategy:

• Provide strategic leadership and direction for the IT applications and solutions supporting distribution center operations.
• Develop and execute a comprehensive IT roadmap aligned with business objectives and operational requirements.
• Drive innovation and continuous improvement initiatives to enhance the efficiency and effectiveness of IT systems and processes.

Operations Management:

• Oversee the day-to-day operations of IT applications and solutions in distribution centers, ensuring optimal performance, reliability, and availability.
• Establish and maintain robust processes and procedures for incident management, problem resolution, and root cause analysis.
• Collaborate with cross-functional teams to identify, prioritize, and address operational issues and opportunities.

Vendor and Stakeholder Management:

• Manage relationships with technology vendors and service providers, ensuring alignment with contractual obligations and service level agreements.
• Serve as a liaison between IT and business stakeholders, facilitating communication, collaboration, and alignment on key initiatives and priorities.
• Advocate for technology investments and resource allocations to support business growth and operational excellence.

Technology Innovation and Integration:

• Stay abreast of emerging technologies and industry trends, evaluating their potential impact on distribution center operations.
• Partner with other IT delivery leaders to lead the evaluation, selection, and implementation of new IT solutions and technologies to drive efficiency, scalability, and innovation.
• Ensure seamless integration and interoperability between IT systems and applications, maximizing their value and utility.
• Collaborates with ISRM, MT Teams, and Business Unit stakeholders to promote a secure-by-design culture within multidisciplinary teams, agile ways of working, and continuous improvement
• Identifies, develops, and implements automation opportunities for warehouse operations to improve enterprise monitoring, incident detection/response and optimize support processes.

Team Development and Talent Management:

• Build and develop a high-performing IT operations team, fostering a culture of accountability, collaboration, and continuous learning.
• Provide coaching, mentorship, and professional development opportunities to team members, empowering them to achieve their full potential.
• Promote diversity and inclusion within the team, fostering a supportive and inclusive work environment.

Minimum Requirements:Typically has 12+ years relevant experience

Education: 4-year degree in computer science or related field or equivalent experience

Physical Requirements: Work from our distribution centers (25-30% monthly (weekly once travel)

• Closest DC's - NJ, NY, Atlanta, Ohio, Southern CA, Iowa

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to . Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

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McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.