Overview

Pay: $$70K/YR+ DOE

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

Position Summary

Responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building.

Essential Duties

• Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins.

• Control supplies, equipment, and personnel necessary to meet customer specifications.

• Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.

• Manage the company’s quality control monitoring and safety programs at the assigned buildings.

• Conduct quality of service inspections at assigned buildings.

• Attend ABM training workshops when scheduled.

• Develop operational improvement plans and implements process changes within assigned buildings.

• Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.

• Ensure compliance with company policies and procedures and all federal, state, and local government regulations.

• Ensure that all paperwork, including terminations, labor variance action plans, and operational model is complete and accurate and is submitted to the district/hub in a timely manner.

• Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.

• Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.

• Work with District Manager to develop an action plan for all invoices that are outside of the contractual parameters.

• Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.

• Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.

• Responsibilities include directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees.

• Perform other duties as assigned.

MINIMUM REQUIREMENTS

• High School Diploma/GED required. Associates degree is preferred.

• Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.

• Experience in cost estimating/pricing work.

• Have a working knowledge of OSHA safety regulations and chemical handling/storage procedures.

• 1 year of proven housekeeping experience in a healthcare or hospitality setting; experience in environmental services.

• 1 year of supervisor experience in any industry.

• Industry specific certification/licensure may be required.

• Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

REQNUMBER: 87259

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.