Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Disability Payroll Garnishment Administrator

PRIMARY PURPOSE : To provide garnishment administration in processing and auditing garnishments; to interpret and process garnishments, support orders and tax levies for multiple clients; and to ensure a high level of quality customer service is provided in responding to inquiries and resolving issues related to garnishments.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Receives, interprets and enters garnishment orders in appropriate system(s) for multiple clients that do not send garnishment information via client interface; makes modifications to orders in appropriate system(s) as needed; and notifies appropriate parties of corrective actions needed for garnishment administration.

• Processes garnishment responses and/or answers on a daily basis; Reviews and answers all interrogatories.

• Determines employer responsibility based on the garnishment document and interpretation of state and federal laws governing various aspects of wage deduction standards.

• Serves as main support contact for issue resolution between external garnishment administrator, operations and claimant.

• Researches lien errors and works with JURIS Support to resolve errors in a timely manner.

• Balances and transmits daily garnishment and tax file to third party vendor.

• Is responsible for correspondence and inquiries received from plaintiffs, field offices and court representatives.

• Maintains spreadsheets to track liens mailed or faxed to client offices, returned garnishment checks and credits from external administrator.

• Creates and/or runs queries from appropriate system(s) as needed for research and balancing accounts.

• Assists with client bank account reconciliation; processes IRS and California levies and miscellaneous verifications; and serves as backup for distributing financial reports to appropriate office(s).

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. College-level accounting courses preferred.

Experience

Four (4) years of related experience or equivalent combination of education and experience required to include three (3) years of demonstrated work experience in garnishment administration for large volume payroll (5,000+ payees).

Skills & Knowledge

• Knowledge of accounting procedures

• Knowledge of payroll fundamentals

• Excellent oral and written communication skills

• PC literate, including Microsoft Office products

• Analytical and interpretive skills

• Strong organizational skills

• Ability to manage multiple projects and set priorities

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

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Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)