Description

Do you have a passion for technology and a knack for troubleshooting? Are you familiar with managing large deployments and user environments? If so, we'd love for you to join our client's team as a Desktop Technician!

In this role, you'll play a vital part in supporting our desktop infrastructure and ensuring a smooth user experience. You'll leverage your expertise in SCCM, PowerShell, Active Directory, and Group Policy to automate tasks, deploy configurations, and troubleshoot desktop issues.

Responsibilities:

SCCM Management:

• Assist in deploying and managing operating systems, applications, and software updates using SCCM.

• Monitor SCCM health, troubleshoot deployment issues, and ensure efficient software distribution.

• Create and maintain packages and applications within SCCM for efficient deployment.

PowerShell scripting:

• Automate routine desktop management tasks using PowerShell scripting.

• Troubleshoot issues and manage user environments through scripts.

• Stay up to date on the latest PowerShell cmdlets for desktop management.

Active Directory and Group Policy Administration:

• Manage user accounts, groups, and permissions in Active Directory.

• Create and maintain Group Policy Objects (GPOs) to enforce security settings, desktop configurations, and software installations.

• Troubleshoot Active Directory and Group Policy related issues.

Desktop Support:

• Provide technical support to end-users for desktop hardware, software, and network connectivity issues.

• Diagnose and troubleshoot desktop problems, both remotely and on-site.

• Maintain detailed documentation of support interactions and resolutions.

Maintain Inventory:

• Track and manage desktop hardware and software assets within the organization.

• Assist with hardware and software refresh cycles.

  Requirements

• A+ or equivalent certification preferred.

• Minimum 1-2 years of experience in a desktop support technician role.

• Experience with SCCM configuration and deployment.

• Working knowledge of PowerShell scripting for desktop management.

• Strong understanding of Active Directory concepts and Group Policy administration.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills to effectively interact with end-users.

• Ability to work independently and as part of a team.

  Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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