Job Information
Citrus County Sheriff's Office Communications Officer:PW:92:T2 in Inverness, Florida
*Veterans Preference
**COMMUNICATIONS OFFICER Citrus County Sheriff's Office
**STARTING PAY RATE: $19.48 per hour
JOB TYPE/HOURS: Full-time; *12 hour rotating shifts as assigned, weekends and holidays required.
**JOB LOCATION: Emergency Operations Center (EOC), Lecanto, FL
**REPORTS TO: Communications Manager
**JOB SUMMARY/PURPOSE: The Communications Officer receives emergency and non-emergency phone calls, providing information and assistance, dispatching law enforcement, EMS and fire personnel when necessary.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:**
- Receives emergency and non-emergency phone calls, determines the nature of the call, and obtains and transfers pertinent information to the appropriate personnel or agency.
- Differentiates between emergency and non-emergency calls and prioritizes calls for service.
- Intakes caller information and provides assistance to the caller.
- Dispatches law enforcement, EMS, and fire personnel when necessary.
- Provides appropriate resource materials in a timely manner.
- Utilizes emergency procedures to ensure officer safety.
- Utilizes the Medical Priority Dispatch System, the Police Priority Dispatch System, and the Fire Priority Dispatch System
- Maintains required certifications (i.e. FCIC, PST, and CPR) and the LAED standards for Continuing Dispatch Education.
- Accurately tracks, monitors, and documents all unit's activities.
- Requests and/or responds to other agencies for assistance.
- Operates the FCICII/NCIC computer and/or CAD Open Query to mandated standards.
- Performs radio tests and notifications.
- Informs superiors and staff of events, activities and critical issues.
- Completes all assignments as directed.
*Note: All Citrus County Sheriff's Office employees are considered essential emergency workers and are subject to working in any capacity/hours deemed necessary by the Agency during activations, including but not limited to, in-County and out-of-County deployments.
REQUIRED EDUCATION:*
- High school Diploma, GED, or Equivalent certification of competency.
- Proficiency in keyboarding equivalent to 25 wpm.
REQUIRED TRAINING ([]{style=""}