This position is for a Customer Service Rep with a company located in Hattiesburg, MS.

Summary: Work directly with medical professionals and physicians to facilitate patient care. Advocate for and work in lockstep with chronic patients. Work for an organization that rewards success and fosters a culture of promotion.

Duties and Responsibilities Include: Provide outcome-based solutions for our physician referral sources and existing patient population; Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments; Prepare and analyze the billing and setup paperwork for patient services; Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization; Recommend potential products or services to management by collecting patient information and analyzing customer needs; Actively participate in the training of new customer service and sales personnel.

Requirements and Qualifications Include: High School Diploma or GED preferred; Proven work experience required; Ability to learn and apply market and product information, as well as patient billing and insurance requirements; Multitasking capabilities; Computer and technological literacy; Positive and professional personal image.

An Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled