Description

Do you have a passion for helping people and a knack for organization? Are you detail-oriented and enjoy clear communication? As the Intake Coordinator, you will be the first point of contact for potential clients. You will play a crucial role in efficiently assessing their needs, gathering essential information, and scheduling consultations with the appropriate parties. If you are extremely organized and love helping people, please apply to this contract-to-hire opportunity located in Fishers, IN.

Responsibilities:

• Answer phone calls and inquiries: Professionally answer incoming calls and emails from potential clients seeking representation.

• Client Intake: Conduct in-depth interviews to understand the client's situation and gather relevant details.

• Assess Eligibility: Evaluate the case based on the firm's practice areas and determine potential fit.

• Schedule Appointments: Schedule consultations with the appropriate parties based on the client's needs.

• Data Entry and Management: Accurately input client information and case details into the firm's case management system.

• Maintain Client Records: Organize and maintain client files, ensuring all documents and information are kept up-to-date and readily accessible.

• Prepare Legal Documents: Assist with preparing intake forms and other necessary documents.

• Client Communication: Communicate clearly and empathetically with clients, providing them with updates and addressing their questions and concerns.

• Maintain a Positive Image: Promote the firm's services and professionalism through all client interactions.

  Requirements

Qualifications:

• Minimum 1 year of experience in a customer service or administrative role.

• Excellent communication and interpersonal skills, both written and verbal.

• Strong active listening skills and the ability to build rapport with clients in potentially stressful situations.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• A keen eye for detail and accuracy with data entry and file management.

• Ability to prioritize multiple tasks and work effectively in a fast-paced environment.

• Strong organizational skills and the ability to maintain a clean and organized workspace.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .