Professional Temporary

Wayne State University is searching for an experiencedProfessional Temporaryat its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

Job Purpose:

Provides frontline customer service (in-person, phone and email) through daily interactions with students, faculty, guests and staff. Provides general clerical support for the daily operation of satellite center, including generating reports, mail, filing, collection of data, inventory of supplies, and special projects. Provides general computer-related set-up and troubleshooting for faculty, students and guests.

Essential Duties:

Answers the phone and other inquiries (i.e. walk-ins, email, and website).

Assists the public, students, and guests with inquiries related to academic programs, advising and student services offered at the satellite center.

Assist faculty with classroom set-up and/or issues (i.e. media equipment, faculty requests, technology).

Assist professional staff with processing enrollment data each semester and provide reports.

Open and close the facility and maintain a secure environment.

Occasional Duties:

Assist with special University programs and events (i.e. open houses, informational meetings, training sessions, etc.)

Participates in training or meetings as needed.

Unique duties:

Qualifications:

Minimum Qualifications:

High school graduate or equivalent combination of education/experience. A strong background in customer service with excellent communication skills.

Preferred qualifications:

Preferred Qualifications: Ability to adjust schedule at times depending on the needs of the facility. Experience with Microsoft Office and Excel software; ability to create spreadsheets.

School/College/Division:

H20 - Educational Outreach

Primary department:

H2003 - Credit Prog Lifelong

Employment type:

• Temporary Employee

• Job type: Fractional Time

• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Hourly Wage

• Hourly rate: $16.00

• Salary minimum:

• Salary hire maximum:

Working conditions:

Normal office environment Location: Wayne State University Schoolcraft Center 39201 W. Seven Mile Road, Livonia, MI 48152 Work Hours: Monday -Thursday, 8:30am to 1:30pm

Job openings:

• Number of openings: 1

• Reposted position: No

• Reposted reason: None (New Requisition)

• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Equal employment opportunity statement:

Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.