Job Information
Nuvance Health Front Office Coordinator in Danbury, Connecticut
Front Office Coordinator
Location: Danbury, CT, United States
Requisition ID: 29771
Salary Range: 17.07 - 32.47 HOURLY
Work Shift: 7:30a-4p
FT/PT/PD: Per Diem
Exempt/Non-Exempt: Non-Exempt
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Description
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates,
Summary:
To greet and provide excellent customer service to patients when they arrive for care. To access patients in the hospital system, to initiate the information flow and records keeping process, to prepare record for electronic billing. To answer phones and schedule patients for appointments.
Responsibilities:
Answer phones and obtains demographic and financial information.
Schedules new and follow up patient appointments in EMR.
Register patients in Hospital system and verifies insurance.
Verifies coverage and need for Authorization for Procedures - Obtains ABNs as needed.
Requests/retrieves medical records on patients and prepares them for provider review prior to patient arrival.
Obtains signatures, consents and copy of insurance card from patient/family upon arrival.
Maintains schedule in cooperation with nursing staff, conducts patient reminder calls and re-schedules as needed.
Works with providers for needed signatures for patient paperwork.
Copy, Fax and coordinate needed insurance information and patient supply/care needs.
Scan records into EMR and Hospital System to maintain financial records.
Reviews EMR documentation and Superbills for completeness.
Enters charges into Cerner Batch Tool.
Reconciles charges from EMR with charges entered into Cerner.
Checks Diagnosis codes in HIM system and monitors Pre and Post Bill Edit queues.
Maintain and Model Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected).
Performs other duties as required.
Other information:
Education: High School Diploma
Experience: Data entry and keyboard/computer skills required.
Customer Service Skills required.
Health Care Experience preferred.
Medical Terminology and Insurance Authorization experience preferred
Location: Danbury-24 Hospital Ave
Work Type: Per Diem
Standard Hours: 8.00
FTE: 0.010000
Work Schedule: Day 8
Work Shift: 7:30a-4p
Org Unit: 144
Department: Wound Care Ctr
Exempt: No
Grade: S4
Salary Range:
$16.32 - $31.05 Hourly
Working conditions:
Essential:
Significant manual skills / motor coord & finger dexterity
Some occupational risk
Medium to Heavy effort. May exert up to 35 lbs. force
Some exposure to dirt, odors, noise, human waste, etc.
EOE, including disability/vets.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
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