Job Family: Customer Services

Req ID: 419514

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? 

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Training Coordinators positively impact the Learning Experience for Smart Infrastructure RSS RAM employees and customers. In this role, responsibilities include enrolling and canceling students in training classes, communicating with Field Supervisors to determine new hire training paths, assigning training paths to students, developing and running reports, identifying and escalating data issues, assigning job roles to both students and supervisors, ordering class materials, setting up training classes, and organizing meetings and events.

As a Training Coordinator, you will:

• Welcome and assist visitors in a friendly and professional manner

• Review and submit work orders for building maintenance

• Performs all administrative support duties to ensure all training courses will run smoothly, including classroom setup, training materials, catering, etc.

• Act as central functions support for administration and training needs as the receptionist for SI Academy

• Execute student experience functions from enrollment to class closeout

• Order and track shipping materials for classes. Correspond with onsite contacts to determine actions needed if material cannot be located

• Ensure data in the Learning Management System is entered accurately

• Use Excel to monitor data using VLOOKUP and other key functions

• Setup training material in classrooms

You will make an impact with these qualifications:

Basic Qualifications:

• High School diploma or state-recognized GED

• 2+ years of related experience

• Ability to learn custom software (Learning Management System)

• Proficient in Excel with data manipulation, functions, and formulas

• Proficient in word processing, email, and presentation software

• Good organizational skills and ability to handle multiple assignments

• Positive attitude, creative, dependable, ambitious, Growth Mindset

• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

• Ability to travel 10%

Preferred Qualifications:

• Knowledge of learning management systems and e-learning platforms

You’ll benefit from:

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

• The pay range for this position is $54,040 - $92,640. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

Ready to create your own journey?  Join us today and help create a better #TomorrowWithUs!

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

#LI-KS1 #RSS

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form (https://www.siemens.com/us/en/company/jobs/search-careers/accommodation-for-disability.html) If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

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Pay Transparency Non-Discrimination Provision

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