This is a Job Description for a Robo Bar Beverage Ambassador -- Part Time in Biloxi, Mississippi.

Summary: Facilitates guest interaction in the lobby lounge, assists guests on the use of the beverage robot, and develops a rapport to ensure guests have a memorable visit

Duties and Responsibilities: Greets guests immediately upon entry into the venue. Assists guests on placing drink orders from the tablet and retrieving order from the robot. Educates guests on the experience. Answers questions about products available. Assists with cleaning of the equipment and the venue. Restocks handles of robot as necessary. Cuts and restocks condiments for the cocktails. Seats guests in a fair and consistent manner. Enhances the guest experience by providing exceptional service. Listens to, evaluates and handles guest complaints in a courteous, professional manner. Notifies supervisor of guest concerns immediately. Maintains knowledge of property information, promotions, events, food venues, entertainment, memorabilia, etc. Abides to guest service standards. Promotes outstanding guest relations and treats every guest with courtesy & kindness. Completes assigned side work duties, such as cleaning and restocking. Returns any lost and found articles to supervisor immediately. Resolves guest issues. Notifies supervisor of guest issues as appropriate. Communicates with supervisor if there are any concerns, questions, or complaints. Promotes safety awareness to minimize injuries.

Requirements and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}: High School diploma general education (GED). Must be very detailed oriented. Must project a professional and positive image. Must have a high level of energy. Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Must be able to work all shifts, weekends, holidays, & special events (Banquet) as needed. CARE certified. Must possess basic computer skills. Ability to multi-task in fast-paced environment.

Equal Opportunity/Affirmative Action Employer.