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ASM Global Event Staff in Alexandria, Louisiana

Event Staff are responsible for providing excellent guest service for Rapides Parish Coliseum events. The applicant should be a self-starter who is able to operate under minimal supervision to a ct as a ticket scanner, bag checker, crowd manager, or in any other related area when assigned.

  • Greet guests with a smile as they enter the Rapides Parish Coliseum,

  • Scan tickets and ensure all guests have a proper ticket/credential.

  • Provide guests with friendly and accurate directions.

  • Check tickets for guests attempting to access their section and assist them in locating their seat.

  • Direct guests to other services around the facility, including restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Coordinator.

  • Responsible for maintaining a fun, friendly, and safe environment in assigned sections.

  • Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure.

  • Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees.

  • Follow all operating policies and procedures at all times.

  • Perform searches of bags to eliminate restricted and unauthorized items.

  • Be dependable and able to work scheduled shifts, extended or irregular hours including nights, weekends, and holidays as needed.

  • Assist guests with answering any event or facility related questions.

  • Assist with last minute pre-event needs, such as setting-up, decorating, finding materials, etc.

  • Provide special accommodations for wheelchairs and other disabled patrons, senior citizens, students and groups.

  • Act as a parking attendant, watching over lot to ensure security.

  • Assist guests with answering any event or facility related questions.

  • Forward complaints to supervisor or Event Coordinator as applicable.

  • Keep aisles, concourses, and stairs clear of guests while event is in progress.

  • Report suspicious activities and persons

  • Watch for irregularities, such as security breaches at credential checkpoints, recognize facility and safety hazards, respond to emergency situations and help prepare building for opening.

  • At least 18 years of age.

  • Must have the ability to read, write and understand English in a working environment.

  • Friendly, outgoing personality.

  • Ability to take direction well and work well with others.

  • Must maintain a neat, well-groomed appearance that conveys professionalism at all times.

  • Other duties as assigned.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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