Description Position at Pasha Stevedoring & Terminals LP Information for California residents about our collection and use of job applicant personal information can be found here: Job Summary The Operations Manager PNW is a member of the PST management team, with full responsibility of the stevedoring operation, develops increasing responsibility for directing the pre-plan, execution and supervision of the duties and labor associated with all aspects of cargo handling, cargo services, and equipment to achieve safe, efficient, and profitable operations. Primary Objectives Supervise the duties of all labor and management associated with all aspects of cargo handling activities, to achieve safe, efficient, and profitable operations. Direct, administer and coordinate all stevedore activities with full P&L responsibility, ensuring high levels of customer service, efficiency, productivity and safety as well as achievement of operational and financial goals and objectives. Duties and Responsibilities Ensure proper instructions regarding load out, discharge and equipment are given to Stevedore. Work with Terminal and Stevedores to ensure productive, efficient and quality operation as related to vessels, equipment, and customers. Work closely with Logistics Teams to aid in efficient flow of cargo to and from the Terminal. Develop and maintain positive customer relations by understanding their needs, contract terms, and conditions, and by implementing plans to address those needs. Learn to support profitability goals through effective and efficient workforce management. Develop an understanding of, complies with, and implements area accident prevent/safety and workers' compensation procedures. Provide training sessions and on-going feedback to the workforce. Keep senior management informed of work status and problems as they arise. Maintain positive relations with the union workforce and maintain a thorough knowledge of union contracts, ensuring adherence to policy and contract procedures. Understand and accurately develop operational schedules, production, safety, and other reports and submit on a timely basis with corrective actions and planning. Develop understanding of operational procedures and systems. In time, provide ideas and feedback for improvement of procedures. Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's degree in Maritime operations, or related field or equivalent combination of coursework and experience in shipping terminals or directly-related field required Licenses and Certifications Transportation Worker Identity Credential (TWIC) required Valid state-issued driver license and acceptable driving record required Valid passport for international travel required Work Experience Prior experience working with and overseeing union -represented employees required Experience with computerized operating systems. required Required Knowledge, Skills and Abilities Thorough knowledge of principles of terminal operations and stevedore operations for break bulk and/or container vessels. Knowledge and understanding of cargo stowage restrictions with regards to hazardous cargo and stability considerations of vessels. Knowledge of safety and accident prevention codes and regulations and related industry governmental regulations. Understanding of the gear, equipment and gang make-up required for multiple commodities. Thorough knowledge of port practices with regards to ILWU contracts. Ability to make critical decisions in an ambiguous environme